About the role
We're looking for a skilled ServiceNow Business Process Consultant to lead functional conversations, drive process excellence, and deliver real value to our clients. If you have a consulting mindset, strong process engineering skills, and want to work remotely from anywhere in Spain, we'd love to meet you.
Why join us?
HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.
CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.
FULLY REMOTE IN SPAIN — Work from wherever you're most productive. No relocation, no commute, full flexibility.
CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.
A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.
GLOBAL EXPOSURE — Work alongside international teams and sharpen your English in a truly multicultural environment.
A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.
What's in it for you
- Restaurant tickets for every working day
- Permanent contract — we're investing in a long-term relationship
- Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme
- Referral bonus — bring great people in and get rewarded
- Competitive salary and bonuses — let's talk numbers on our first call
What you'll bring
- 3+ years of hands-on ServiceNow experience
- CSA certification (required)
- 2+ CIS certifications (required)
- Process expertise in one or more ServiceNow areas
- Strong background in process engineering and requirements management
- Agile methodology knowledge.
- Excellent communication, facilitation and coordination skills
- Fluent in both Spanish and English (B2 onwards).
What you'll do
- Deliver workshops, demos and functional sessions with clients
- Lead requirements elicitation and gathering processes
- Design, standardize, improve or redesign business processes to enhance service delivery
- Define and implement measurement, metrics and reporting frameworks
- Drive continual improvement programs and maintain optimization initiatives
- Prepare business documentation and support project deliverables
- Act as the bridge between clients and technical teams on process-related matters
- Ensure all processes comply with quality standards and contractual requirements
- Provide knowledge transfer and training to client teams
- Support project leadership and assist with budget management activities
- Maintain and update all process documentation throughout the engagement
Ready to shape how organizations work through the power of ServiceNow? Apply now and let's talk.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
