Sales Executive – IOA (BPO)
Role - The candidate will be hired as “Service Line Specialist” at Associate Director level reporting to VP, Market Lead IOA EMEA.
Title - Service Line Specialist (Sales Executive)
Location: Amsterdam
Travel – Weekly travel will vary depending on customer and prospect requirements.
Summary of Department Focus:
Intuitive Operations & Automation (IOA) business unit is one of Cognizant’s highest growth businesses and a critical part of Cognizant’s Digital imperatives in the market. Netherlands is a high-growth geography and IOA is looking at expanding its presence further. One of IOA’s strategic growth objectives is the regional market and IOA is looking for a highly accomplished, results-driven sales executive to originate, advance, and close large sales opportunities in BPO. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment.
Summary Job Description:
• Define and improve the go-to-market plans, offerings, and value propositions.
• Drive sales and pipeline
• Build strong internal relationships with Cognizant’s MCU & MDU (Market Commercial & Delivery Unit) leadership, IOA Commercial/Offshore Delivery Heads and other core leaders.
Key Accountabilities
• Closing Sales - The main responsibility and focus of the role will be the growth of our IOA business within Europe. Specifically, win new deals in customer account per pre agreed targets.
• Sales Plan Creation – A critical early task will be developing and executing a growth plan for P & R Services domain.
• Pipeline Management – Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets.
• Demand Generation – To work with IOA and MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation.
• Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams.
• IOA Solution Development Oversight – As a pursuit leader, partner with IOA solution architects, delivery teams and other horizontal practices (e.g., AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
• Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win these businesses in the industry.
Key Competencies
• BPO - Deep understanding of Business process outsourcing/Digitization and able to engage Customers in BPO deal, solution, transition, and transformation shaping discussions.
• IOA Solution Development - Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant international experience required including being conversant in global service delivery models – both shared services and IOA.
• Verbal Communication Skills – Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work - Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
Knowledge
• Global Business Services - Client-facing GBS project experience is preferred.
• Technology - Understanding of technology solutions is required, especially how it affect business and operations.
• Professional Contacts - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers is preferred.
• Hybrid Work Environment - Experience working in a hybrid work environment is preferred.
Experience
• Demonstrable seasoned experience in selling Enterprise Services (Finance & Accounting, Procurement, HR/Payroll, Contract Centre/Service desk or Sales Operations) or Domain specific solutions within P&R (MLEU and RCGTH) in BPO/Consulting services working for a blue-chip company.
• Executive-level interpersonal, verbal, written and presentation skills, good listener, ability to provide a trusted voice at the decision-making table and be an advocate of Cognizant’s vision and value proposition.
• Experience in proactively growing customer relationships within an account while expanding their understanding of the customer’s business.
• You should be able to meet/deliver annual sales target of 25M TCV.
Qualifications
• Degrees – CPA, MBA, or advanced degree in related field is preferred.
About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 delivery centres worldwide and approximately 220,000 employees as of October 31, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: @Cognizant.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
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