About the role
As a Generative AI (GAI) Expert / Software Engineer, you will make an impact by designing and building AI-powered applications that automatically generate code, pipelines, and web applications through prompts while enhancing contact center operations using advanced generative AI frameworks. You will be a valued member of the AI Engineering & Innovation team and work collaboratively with product managers, data scientists, software engineers, and business stakeholders.
In this role, you will:
Design, develop, and maintain applications that generate code, pipelines, and web applications using generative and agentic AI
Enhance contact center operations by integrating AI solutions to improve customer experience and operational efficiency
Apply software design principles to deliver clean, scalable, and maintainable code
Experiment with and implement advanced LLM and agentic technologies to expand capabilities
Collaborate across teams to accelerate adoption of AI-powered tools and solutions
Work model: Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2–3 days per week in a client or Cognizant office in Charlotte, NC.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
4–5 years of experience in software engineering with strong coding fundamentals
2–3 years of hands-on experience implementing generative AI solutions
Proficiency in Python and ability to quickly learn new frameworks and technologies
Experience building scalable, modular, and testable applications using modern design patterns
Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
These will help you stand out
Experience with generative AI frameworks, LLMs, and agentic technologies
Knowledge of NLP, computer vision, or other AI/ML domains
Experience with cloud platforms, preferably AWS
Familiarity with frontend technologies such as React or Angular
Experience with DevOps practices, CI/CD pipelines, and automated testing frameworks
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Salary and Other Compensation:
The annual salary for this position is between $112,500 - $132,000, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Employee Stock Purchase Plan
Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
