About the role
As a Generative AI (GAI) Expert / Software Engineer, you will make an impact by designing and building AI-powered applications that automatically generate code, pipelines, and web applications through prompts while enhancing contact center operations using advanced generative AI frameworks. You will be a valued member of the AI Engineering & Innovation team and work collaboratively with product managers, data scientists, software engineers, and business stakeholders.
In this role, you will:
Design, develop, and maintain applications that generate code, pipelines, and web applications using generative and agentic AI
Enhance contact center operations by integrating AI solutions to improve customer experience and operational efficiency
Apply software design principles to deliver clean, scalable, and maintainable code
Experiment with and implement advanced LLM and agentic technologies to expand capabilities
Collaborate across teams to accelerate adoption of AI-powered tools and solutions
Work model: Hybrid
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2–3 days per week in a client or Cognizant office in Charlotte, NC.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
4–5 years of experience in software engineering with strong coding fundamentals
2–3 years of hands-on experience implementing generative AI solutions
Proficiency in Python and ability to quickly learn new frameworks and technologies
Experience building scalable, modular, and testable applications using modern design patterns
Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
These will help you stand out
Experience with generative AI frameworks, LLMs, and agentic technologies
Knowledge of NLP, computer vision, or other AI/ML domains
Experience with cloud platforms, preferably AWS
Familiarity with frontend technologies such as React or Angular
Experience with DevOps practices, CI/CD pipelines, and automated testing frameworks
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Salary and Other Compensation:
The annual salary for this position is between $112,500 - $132,000, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Employee Stock Purchase Plan
Disclaimer
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
