Senior ServiceNow Technical Architect
Remote · Spain
About the role
We're looking for a Senior ServiceNow Technical Architect to own the end-to-end technical architecture of the ServiceNow platform for our top-tier clients. This is a senior leadership role for someone who combines deep platform mastery with the ability to translate complex business objectives into scalable, elegant architectural solutions — and who can guide and inspire the teams that build them.
Why join us?
HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.
CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.
FULLY REMOTE IN SPAIN — Work from wherever you're most productive. No relocation, no commute, full flexibility.
CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.
A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.
GLOBAL EXPOSURE — Work alongside international teams and sharpen your English in a truly multicultural environment.
A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.
What's in it for you
- Restaurant tickets for every working day
- Permanent contract — we're investing in a long-term relationship
- Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme
- Referral bonus — bring great people in and get rewarded
- Competitive salary and bonuses — let's talk numbers on our first call
What you'll bring
- CTA (Certified Technical Architect) — mandatory
- 8+ years of hands-on ServiceNow experience, with at least 3–5 years as a Platform or Enterprise Architect
- Deep expertise across core ServiceNow modules: ITSM, ITOM, HRSD, CSM, SPM, SecOps
- Expert proficiency in platform security (ACLs, encryption), scripting (JavaScript, GlideScript), data modelling, and integration frameworks
- Hands-on experience with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist and NowCreate
- Solid understanding of CMDB, CSDM, and enterprise data architecture
- Proven track record architecting large-scale, complex, and global ServiceNow deployments
- CAD and multiple CIS certifications (ITSM, HRSD, ITOM) — valued but not required
- Familiarity with TOGAF or similar Enterprise Architecture frameworks — a plus
- Experience with Agile and DevOps delivery methodologies — a plus
- Professional working proficiency in both Spanish and English (B2 or above) — required for client-facing meetings, calls,...
What you'll do
- Own the end-to-end technical architecture of the ServiceNow platform across implemented and planned modules
- Lead the design of High-Level and Low-Level Designs (HLDs/LLDs) for complex, multi-instance or highly integrated environments
- Translate business objectives and technical requirements into concrete architectural blueprints
- Define, implement, and lead technical governance processes including Design Authority Board reviews
- Enforce ServiceNow best practices, design standards, and development guidelines to minimize technical debt
- Conduct technical risk assessments and ensure compliance with security, data governance, and regulatory requirements
- Design and govern secure, high-performance integration patterns between ServiceNow and enterprise systems
- Lead the governance of the ServiceNow data model, CMDB, and CSDM
- Act as the ultimate technical escalation point for architectural, performance, and security challenges
- Coach and mentor Solution Architects, Developers, and Implementation teams
- Present technical strategies and platform roadmaps to audiences ranging from technical teams to C-suite executives
- Support pre-sales activities including scoping, estimates, and statements of work
Ready to set the technical standard for ServiceNow at enterprise scale? Apply now and let's talk.
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
