Job Summary
The COE Lead is a senior, multi-dimensional leader responsible for building and scaling the organization's Center of Excellence for Artificial Intelligence and Operations. This individual is equally comfortable architecting AI-driven solutions, coaching and developing teams, and streamlining operational delivery. They are a credible thought leader who earns trust by doing — not just directing — and who sets the standard for technical and professional excellence across the organization.
Responsibilities
AI Strategy & Innovation
• Define and own the AI vision and roadmap for the COE, aligning it with organizational priorities and emerging market trends.
• Lead the evaluation, adoption, and scaling of AI/ML frameworks, LLMs, and automation tools across practice areas.
• Drive proof-of-concept and pilot projects, personally contributing to architecture and design where needed.
• Stay at the forefront of AI advancements and translate them into actionable, business-relevant initiatives.
Thought Leadership
• Act as the internal and external face of AI and operational innovation — publishing insights, presenting at forums, and representing the organization in industry conversations.
• Establish and promote best practices, frameworks, and standards that elevate the quality of delivery across teams.
• Mentor senior practitioners and serve as a go-to resource for complex, ambiguous challenges.
• Lead by example: remain hands-on, engaged, and visible — credibility comes from practice, not position.
People Leadership
• Build, develop, and retain a high-performing team of AI practitioners, engineers, and operations professionals.
• Foster a culture of psychological safety, continuous learning, and ownership within the COE.
• Conduct regular performance conversations, provide structured coaching, and create clear growth pathways for team members.
• Champion diversity, inclusion, and equitable practices in hiring, development, and team dynamics.
Operations & Delivery
• Oversee COE operations including resource allocation, capacity planning, delivery governance, and quality assurance.
• Define KPIs and OKRs for the COE and ensure consistent reporting to senior stakeholders.
• Identify and eliminate delivery bottlenecks, institutionalizing processes that scale effectively.
• Collaborate with business units, clients, and cross-functional leaders to ensure COE outcomes are impactful and measurable.
Stakeholder Management
• Engage with C-suite and senior client stakeholders to co-develop AI and transformation strategies.
• Translate complex technical concepts into clear, compelling narratives for non-technical audiences.
• Build and sustain trusted relationships across the business that enable the COE to operate with influence and authority.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
